Having listened to our customers experiences and recognising the lack of clarity around the world of retirement and aged care, the team behind villages.com.au and agedcare101.com.au have created yourconcierge101.com.au.
This is a valuable and highly personalised new service that asks individuals or couples questions about their ageing situation and then provides a ‘Tailored Toolkit’ to step users through the important steps to better ageing with advice based on their personal journey.
We guide you through the health, financial, legal and lifestyle aspects of ageing as well as providing suggestions on relevant accommodation options available. Tailored Toolkit account holders have access to LiveChat with Hannah, our knowledgeable Retirement Living and Aged Care Expert. She is available 9am – 5pm, Monday – Friday and can be reached from users’ personal dashboard.
“With eight years’ experience in the aged care industry, I have discovered that educating and assisting people to make decisions around their retirement and care needs is my passion and is truly rewarding,” says Hannah.
YourConcierge101 Tailored Toolkits really helps those who want a bit of assistance understanding all the available retirement living options as well as the very complex aged care system. It’s for people who would like to have their options clearly explained in plain English.
We know doing your own research can result in an information overload and can be really difficult to navigate, so we want to make things as simple for you as possible.
Creating a free Tailored Toolkit online is quick and easy to do. To get started, visit www.yourconcierge101.com.au.
Image: Pexels/Anna Schvets