Security and support have become the top priorities for retirees when considering their downsizing options, according to new findings released in a study.
Aveo’s 2025 Ageing Australia research, based on insights from a cross-section of more than 1,260 Australians aged 65-85 in four states, found that security has become the most valued feature for 75% of retirees when looking for a retirement living community, followed by support services, a restaurant, maintenance-free living, onsite café, and a pool.
For Carole (pictured above) and Peter Hartnell, from Melbourne’s inner eastern suburb of Kew, moving into Aveo’s Sackville Grange Retirement Village delivered both security and peace of mind.
“One of the main reasons we moved here was the security provided at Sackville Grange,’’ Carole said. “Of course, we had a ‘wish list’ of apartment features and lifestyle amenities, but for us, the security element was non-negotiable. The community is gated and includes separate, secure access to the underground car park and apartment levels.
“It not only provides peace of mind, but it has also lowered our insurance premiums, and it was a very welcome surprise to receive a $1,000 reduction in annual car insurance for our two vehicles.
“By nature, I’m a bit of a scaredy-cat, so if I ended up living alone, I know I’d feel very safe and secure living here.”
Carole said that while the couple live independently in their newly renovated two-bedroom apartment and don’t require any support services, they do appreciate having handyman Ken on hand.
“If anything ever needs fixing in our apartment, we just call Ken; there’s no need to call in external tradespeople. We had an issue with the door to our balcony, and he arrived with a new part, and it was done in a flash,” she said.
The community’s on-site restaurant is also a favourite spot for the couple who attend the fortnightly dinners run by the social committee. Peter makes good use of the indoor pool and gym.
Aveo Chief Executive Officer, Tony Randello, said having a safe and secure home is important to every Australian, no matter what stage of life.
“What makes this survey result so interesting is that retirees are prioritising this above all else when deciding on where they live, regardless of whether it’s in the open market or in a retirement village, although villages certainly have an advantage.
“Gated communities, secure access and parking, and on-site community managers add peace of mind, but it’s also the nature of community life that adds another layer of connection and security.
“Unlike typical suburban complexes or apartment buildings that are empty during the day, retirement communities are active and connected around the clock. This kind of passive social connection is incredibly important for wellbeing but also fosters an environment of looking out for each other.”
Tony added the expansion of home care services within retirement communities means residents can also access personalised support services in their own homes.